Privacy Policy – United Energy FZC

At United Energy FZC, we are committed to protecting your privacy and ensuring that your personal and business information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or interact with our eCommerce website https://unitedenergy.ribsit.com.

By using our website, you agree to the terms outlined in this policy.

1. Company Information

United Energy FZC
FZS01 AN01, JAFZA South, P.O. Box #18349, Dubai, United Arab Emirates
Email: sales@unitedenergyfzc.com
Phone: +971 5698 35544
Website: https://unitedenergy.ribsit.com

2. Information We Collect

We may collect the following types of information from our users:

a. Personal & Business Information:

• Name, email address, company name, phone number, shipping and billing address

b. Transaction & Order Information:

• Product orders, payment methods, purchase history, delivery instructions

c. Technical Information:

• IP address, browser type, device information, website usage data through cookies or analytics tools

d. Communication Records:

• Email messages, contact forms, WhatsApp conversations, or service-related inquiries

3. Purpose of Data Collection

We use your information for the following business purposes:

• To process and fulfill orders and quotations
• To manage invoicing, shipping, and delivery
• To provide after-sales support and warranty assistance
• To improve user experience and site performance
• To send operational emails, updates, or promotional offers
• To comply with UAE legal, tax, and customs regulations

4. Data Protection & Security

We implement strict technical and organizational security measures, including:

• SSL encryption for all website data transfers
• Restricted access to confidential data
• Regular security checks, data backups, and secure hosting protocols

We do not store full credit card information on our servers.

5. Data Sharing and Disclosure

We do not sell or trade your information. We may share your data only with:

• Trusted logistics providers for shipping and delivery
• Payment gateway providers for secure transaction processing
• Government and customs authorities where legally required
• Technical service providers (e.g., website developers, ERP integrators)

All third-party partners are contractually bound to maintain confidentiality and data security.

6. Cookies & Tracking

Our site uses cookies to:

• Analyze website traffic and performance
• Store your session and preferences for a better experience
• Enable quote and order tracking functionality

You may disable cookies via your browser settings; however, this may affect the usability of certain website features.

7. User Rights

Depending on applicable jurisdiction, you may request:

• Access to the data we hold about you
• Correction of inaccurate or outdated data
• Deletion of your data (where legally permitted)
• Withdrawal from email marketing

To exercise any of the above rights, email us at sales@unitedenergyfzc.com.

8. Data Retention

We retain your personal and business data only as long as necessary to:

• Fulfill contractual and legal obligations
• Provide after-sales support and warranty services
• Maintain accurate accounting and compliance records

9. International Data Transfers

If you are accessing our website from outside the UAE, your data may be transferred to and processed in the UAE where our servers and business operations are located. By using our services, you consent to this transfer.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies separately.

11. Policy Updates

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. All updates will be posted on this page with a revised “Last Updated” date.

Last Updated: May 30, 2025

12. Contact Us

For questions or concerns related to this Privacy Policy or your data privacy rights, please contact:

sales@unitedenergyfzc.com
+971 5698 35544
https://unitedenergy.ribsit.com